Frequently Asked Questions
Everything you need to know about your glow journey.
Does Pixi Beauty test on animals?
No, Pixi Beauty is proud to be a cruelty-free brand. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number. You can use this number on the carrier's website to monitor your delivery status.
What is your return policy?
We want you to love your Pixi products. If you are not completely satisfied, you may return items purchased on our website within 30 days of the delivery date for a refund.
Are your products safe for sensitive skin?
While our products are formulated with skin-loving botanical ingredients, we always recommend performing a patch test before trying a new product, or consulting with a dermatologist if you have specific concerns.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary depending on the destination and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options depending on your region.